Shipping Policy

Production time

Each item is made to order. Typical production takes 2-7 business days before an order ships. Busy periods may add time.

Shipping time

After production, estimated delivery depends on destination:

• Domestic: 3-5 business days
• International: 10-20 business days

Exact shipping cost and options are calculated at checkout based on your address and the items in your order.

Tracking

Where available, you'll receive tracking information by email once your order ships.

Customs, duties & taxes

International orders may be subject to import duties, taxes, or customs fees set by your country. These are the recipient's responsibility and are not included in the price you pay at checkout.

Incorrect addresses

Please double-check your shipping address. Orders returned due to an incorrect or incomplete address may incur a reshipment cost.

Delays

Estimates are not guarantees. Carrier or customs delays are outside our control, but if something looks stuck, contact us and we'll help.

Contact

Questions about a shipment? Email support@mementoarcana.com.